FREQUENTLY ASKED QUESTIONS:

Do You Guarantee Your Work?

Absolutely, we guarantee that once we have commenced cleaning you do not need to worry about it anymore. If in the unlikely event that your property manager is not satisfied with the cleaning, we encourage them to contact us straight away. You do not have to go back to the property for cleaning. In the unlikely case that you are not happy with the cleaning please email us on guarantee@ultra-clean.com.au with photos and we will rectify any problem areas free of charge.

How Can I Book My Clean?
There are several ways you can book your bond clean. Online through our instant quote system, By phoning 1300 800 362 or by email at info@ultra-clean.com.au
Should The Property Be Empty?
It is always better to do the bond clean when the property is empty. Furniture or other items should only be left if they belong to the property.
Do I Need To Leave The Electricity On?
We do need basic necessities such as electricity and warm water to get the job done.
Is It Recommended To Leave The Property During The Bond Clean?
It is recommended that you leave the cleaners at the property while they are doing their job, however you are welcome to stay if you prefer.